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<p>Game Center Group LLC provides outsourced online moderation and supports services. We specialize in gaming and simulation but can also support every industry vertical. Our mission is to provide premium, turn-key CRM and support solutions for the video ga...
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Core Competencies
- General Contact Center Services
- Quality Assurance & Testing
- Translation Services
- Community & Social Media Moderation
- Customer & Technical Support
- Back Office Process (BBO)
- IT Support
Differentiators
- 35 years of collective industry experience
- Certified Contract Tracers
- Multi-lingual
- Reduce service costs and improve QOS with robust reporting
- Knowledge-based - FAQ creation services inclusive
- Telephony PBX/ACD services including IVR and toll-free
- Turnkey solutions - tools and expertise and infrastructure to handle any process
- Specialize in gaming and simulation support
Past Performance
Atari - provide multi-lingual customer support including portal support - service for 10+ years, ongoing
Dream Works - multi-lingual customer support, build and host support website - service for 3 years
EverNote - multi-lingual customer support through digital channels - ongoing client since 2015
